A five point maturity scale people can actually apply
The definitions matter more than the number of points.
1 is not happening, or only by accident. 2 is ad hoc: some people do it, their own way, when they remember. 3 is defined: there is an agreed way and most people follow it. 4 is managed: it is followed, measured, and someone owns the number. 5 is embedded: it is how the work is done, and it improves itself.
Each point describes something observable. That is what makes two people score the same practice the same way, and it is what makes the number mean the same thing six months later.
Expect almost nothing to score 5, and be suspicious when something does. Level 5 means the practice improves without anyone pushing it, which is rare and worth checking rather than accepting.
Do this with Adoption Evidence
One engagement free. Curate the questions, baseline the team, and generate a report where every number traces to a response or a file. No card.
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