Why effort recording stalls after go live
It rarely stops all at once. It decays, and the decay has a shape.
The usual failure: It is introduced as a management metric, so it is filled in defensively and the data is worse than nothing.
It is worth being precise about the difference between not started and decayed. A practice that never began needs a decision. A practice that began and slid back needs to know which week it slid, and who noticed.
What it should look like instead: Time spent is captured coarsely and consistently, and it is used to argue for capacity rather than to monitor individuals.
The measurable version of this is a score that falls between two rounds in one area while the rest hold. That is specific enough to ask three people about directly, which is how it gets fixed.
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